Refund policy
Return & Refund Policy
Styled by Marsha
Website: styledbymarsha.com
Email: marshastyledby@gmail.com
WhatsApp: +91 8590191052
Instagram: @styledby-marsh-a
At Styled by Marsha, customer satisfaction is very important to us. Please read our Return & Refund Policy carefully before making a purchase.
Returns
We accept returns only under the following conditions:
- The item delivered is damaged, defective, or incorrect.
- Return request must be raised within 1Â days of delivery.
- Product must be unused, unworn, unwashed, and in original packaging with tags intact.
- Proof of issue (photos/video) must be shared via email or WhatsApp.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Sale / discounted items
- Customized or made-to-order products
- Accessories / intimate wear (if applicable)
- Products damaged after use
Refunds
Once the returned item is received and inspected:
- If approved, refund will be processed within 5–7 business days.
- Refund will be made to the original payment method or as store credit (if preferred).
- Shipping charges are non-refundable unless the error was from our side.
Exchanges
We offer exchange only for:
- Wrong item received
- Damaged product received
Cancellation Policy
Orders can be cancelled only within 12 hours of placing the order. Once shipped, cancellation is not possible.
How to Request a Return
Please contact us with your order details:
📧 Email: marshastyledby@gmail.com
📱 WhatsApp: +91 8590191052
📷 Instagram: @styledby-marsh-a
Include:
- Order Number
- Reason for return
- Photos/video of the product
Important Note
Styled by Marsha reserves the right to deny returns that do not meet the above conditions.
Thank you for shopping with us 💖