Refund policy

Return & Refund Policy

Styled by Marsha
Website: styledbymarsha.com
Email: marshastyledby@gmail.com
WhatsApp: +91 8590191052
Instagram: @styledby-marsh-a

At Styled by Marsha, customer satisfaction is very important to us. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns only under the following conditions:

  • The item delivered is damaged, defective, or incorrect.
  • Return request must be raised within 1 days of delivery.
  • Product must be unused, unworn, unwashed, and in original packaging with tags intact.
  • Proof of issue (photos/video) must be shared via email or WhatsApp.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Sale / discounted items
  • Customized or made-to-order products
  • Accessories / intimate wear (if applicable)
  • Products damaged after use

Refunds

Once the returned item is received and inspected:

  • If approved, refund will be processed within 5–7 business days.
  • Refund will be made to the original payment method or as store credit (if preferred).
  • Shipping charges are non-refundable unless the error was from our side.

Exchanges

We offer exchange only for:

  • Wrong item received
  • Damaged product received

Cancellation Policy

Orders can be cancelled only within 12 hours of placing the order. Once shipped, cancellation is not possible.

How to Request a Return

Please contact us with your order details:

📧 Email: marshastyledby@gmail.com
📱 WhatsApp: +91 8590191052
📷 Instagram: @styledby-marsh-a

Include:

  • Order Number
  • Reason for return
  • Photos/video of the product

Important Note

Styled by Marsha reserves the right to deny returns that do not meet the above conditions.

Thank you for shopping with us 💖